Frequently Asked Questions
Where are you located?
315 Main Street in Cedar Falls
1517 Flammang Drive in Waterloo
7450 Bridgewood Blvd in West Des Moines
What are your store hours?
Please visit our contact page for current hours.
Can we buy Scratch anywhere else?
Our cupcakes are currently available only at our storefronts.
How much are your cupcakes?
Standard-size cupcakes are $2 each or $22 per dozen (buy 11 get 1 free). Mini cupcakes (2-3 bites) are $12 per dozen with a minimum order of 2 dozen; 1 dozen minimum per flavor.
How long can I store your cupcakes?
Cupcakes are best enjoyed the day they are purchased or the day after. Standard-size cupcakes can be frozen and brought to room temperature and will maintain their quality. Mini cupcakes have a much shorter shelf-life and should not be frozen. Minis can be kept at room temperature for about 24 hours. Please don't refrigerate our cupcakes.
Do your products come into contact with...?
While everything is cleaned and sanitized daily, cupcakes (including icings) may come into contact with eggs, dairy, soy, wheat, and/or nuts (including peanut butter and oils). We are not a nut-allergy-friendly environment and all of our cupcakes contain dairy!
What exactly is a frosting shot?
Some of us are frosting addicts. A frosting shot is for that sugar-a-holic who really doesn't do cake - but really digs frosting! Frosting shot flavors vary from day to day. Just ask at the counter what we have available that day!
Do you ever run deals or promotions?
YES! Follow us on Facebook or Twitter to be a part of the action!
When will you be on Cupcake Wars?
HA! Good question. Keep asking. :-)
Have you won any awards?
We have! So fun!
- Best Dessert Prepared with Beer (1st Place), 2012 Beers to You and Gourmet Too
- Best Dessert in the Cedar Valley (1st Place), 2011 Courier Best of the Best
- Best Bakery in the Cedar Valley (HM), 2011 Courier Best of the Best
- Best Bakery in Eastern Iowa (3rd Place) 2011 KCRG A-List
- Best Food Prepared with Beer (1st Place) 2011 Beers to You and Gourmet Too
- Best Bakery in the Cedar Valley (HM), 2010 Courier Best of the Best
Do you deliver?
Yes! Delievery varies per store. Call us to set it up!!
I'm absolutely addicted to your frosting...can I buy JUST that?
For sure! Availibility varies, so if you know what you want, be sure to call ahead so we can have it ready for you! Frosting is available in 12oz containers at $5 per container.
How much notice do you need for an order?
Just call us by noon the day before you need them and we can generally have your order ready the next day. If you miss the deadline, no problem! Just call the morning of, and we'll pull what we can for you!
Do you ship your cupcakes?
YES! We ship from November thru April! Call us at 319-277-7855 to find out more!
How do I place an order?
Just call the Cedar Falls or West Des Moines stores! Easy as that!